Business Studio · Knowledge base
A knowledge base that cuts tickets
Build a help center with articles that answer the most common questions, with search and AI. Customers solve it themselves and your team handles fewer repeat tickets. Start free.
See it in action
A help center that answers before the ticket
A help center tied to your support.
- Articles and categories
- AI search
- Generate articles with AI
Como podemos ajudar?
Resultados por significado
Categorias
AI deflection
Clients solve it before opening a ticket
Semantic search finds the right article even without the exact words, and the support widget suggests articles before the client opens a ticket. What they solve themselves never becomes a ticket.
- Semantic search: finds by meaning, not exact words
- Widget suggests articles before the ticket is opened
- Generate articles from recurring tickets with AI
AI authoring
Turn recurring tickets into ready articles
AI turns your most repeated tickets into article drafts: you review, set them public or internal, and publish. Every article joins the semantic search.
- Draft generated from recurring tickets
- Public articles for clients or internal for the team
- Indexed for semantic search, finds by meaning
Gerando rascunho do artigo…
Business Studio vs Zendesk Guide
Both publish help articles. The difference is whether the base is tied to your support and CRM.
Abstract Learning
Learn the method before you execute
Open a practical trail with context, steps, examples and next paths to apply this module inside AbstractOS.
Frequently asked questions
Everything you need to know.
The most common questions about AbstractOS, pricing and what comes included.
Ready to start?
Create your free account in 30 seconds. No credit card required.
Explore by module
- Sales proposalsCreate proposals with AI, e-signature and view tracking — and convert them into a CRM deal.
- Online schedulingBooking page with automatic confirmation, WhatsApp reminders and a deposit — tied to the CRM.
- CRMSales pipeline, contacts and AI follow-up. Import from a spreadsheet and sell more, without the complexity.
- Customer supportInbox with tickets, SLA, macros, CSAT and AI replies. Tied to the CRM.
- Email marketingCampaigns, sequences and automation, segmented straight from the CRM. With content AI.
- Client prospectingGenerate lead lists from Maps and company data and push them straight to the CRM pipeline.
- Project managementKanban, calendar and dependencies, with the project tied to the client and the CRM deal.
- Product catalogOnline catalog with WhatsApp orders and Pix payment, the order becoming a CRM contact.
- Knowledge baseHelp center with articles and AI search that cuts tickets, tied to support.