AbstractPrisma

For sales and ops teams

Run your entire business.

CRM, helpdesk, bookings and automations running side by side — all wired to the same database and the same AI.

Start freeSee it in action

Commercial page

Organize leads, proposals, scheduling and support in one operation

For teams selling services or consultative products that need to stop losing opportunities between WhatsApp, spreadsheets, email and loose documents.

What it does
CRM, pipeline, proposals, scheduling and support
Best for
Service providers, clinics, agencies, consultancies and SMBs
Outcome
More follow-up, less rework and traceable sales

Why choose it

  • Compared with spreadsheets: each opportunity has owner, stage, next action and history.
  • Compared with isolated tools: proposal, scheduling and support stay in the same lead flow.

Commercial modules

CRM for SMBsSales proposalsOnline scheduling

Quick answer

What is Business Studio?

Business Studio is the AbstractOS operations hub for organizing sales, support and commercial routines in one panel. It combines CRM, pipeline, prospecting, proposals, scheduling, help desk and AI-assisted automations so small businesses, agencies and service providers can track every lead, customer, ticket and next action without scattered spreadsheets.

Product facts

Product

Business Studio

Public AbstractOS module for commercial operations and support.

Output

Leads, pipeline, proposals, calendar and tickets organized

Each contact gets history, owner, stage and next action.

Modules

CRM, Prospector, proposals, scheduling, help desk

Modules have public pages and internal links from the pillar page.

Plan

$18/mo

Value listed in the page FAQ; /precos remains canonical for limits and changes.

Integrations

Stripe, Google Calendar, WhatsApp, Clicksign, Supabase

Cover billing, calendar, messaging, e-signature and data.

Factual comparison

Sales spreadsheetBusiness keeps owner, stage, history and next action on each opportunity.

Separate toolsCRM, scheduling, proposals and support share the same customer base.

External automationSimple trigger, condition and action flows can run inside the panel.

Two entry paths

Start where demand is born.

Business is not just a CRM. It organizes both the clients you actively prospect and the leads arriving from pages, forms and apps created in Prisma.

Active acquisition

Prospect companies and turn lists into opportunities.

For freelancers, small agencies, consultants and B2B service providers: find companies by niche and region, prioritize with AI and send the best contacts to CRM.

  1. Prospector finds companies
  2. CRM organizes outreach and follow-up
  3. Proposal closes the loop
See Prospector

Inbound demand

Receive leads from Prisma and continue the sale in Business.

For websites, landing pages, apps, forms, bookings and quote requests: the contact arriving from digital creation becomes relationship, proposal, booking or support.

  1. Prisma captures the contact
  2. CRM tracks the opportunity
  3. Booking, proposal or support continues
See integrated CRM

CRM and Pipeline

Every deal in the right place, from lead to won.

Drag deals across stages, see value, owner and time-in-stage on every card, and track the pipeline in real time. CRM and funnel in one place.

  • Kanban funnel with value per stage
  • Cards with owner, value and aging
  • Live pipeline stats
Pipeline de Vendas

Ativos

18

Pipeline

R$ 2,4M

Ganhos 30d

7

Ticket médio

R$ 13k

Lead2

Loja Verão

Loja Verão Ltda

R$ 8.500há 1 dia
MR

Studio Pilates

Studio Pilates

R$ 6.200há 3 dias
AL
Qualificado2

Clínica Bem-Estar

Clínica Bem-Estar

R$ 14.000há 2 dias
JP

Padaria Pão Quente

Pão Quente

R$ 9.300hoje
MR
Proposta2

Agência Norte

Agência Norte

R$ 22.000há 4 dias
AL

Café Central

Café Central

R$ 7.800há 1 dia
JP
Negociação2

Construtora Lar

Construtora Lar

R$ 48.000há 1 dia
JP

Auto Peças SP

Auto Peças SP

R$ 31.000há 5 dias
MR
Ganho1

Mercado Bom Preço

Mercado Bom Preço

R$ 27.500há 2 dias
AL

Help Desk

Every channel's support in one inbox.

WhatsApp, email and Instagram land in the same inbox, with SLA, priority, macros and CSAT. Your team replies fast and measures satisfaction.

  • Multichannel inbox (WhatsApp, email, Instagram)
  • SLA, priority and macros
  • CSAT and support reports
Caixa de entrada

Abertos

12

SLA risco

1

CSAT

4,8

TodosAbertosMeus
Pedido não chegoualta
WhatsAppMaria S.2min
Dúvida sobre o planomedia
E-mailJoão P.12min
Troca de produtobaixa
InstagramAna L.25min
Erro no pagamentourgente
WhatsAppCarlos M.1h
Pedido não chegou WhatsAppAberto
Oi, meu pedido #4821 não chegou ainda.
1ª resposta em 2min · dentro do SLA
Responder ou aplicar uma macro…

Scheduling

A full calendar without the back-and-forth.

Clients book open slots from your public link; everything lands in your calendar with confirmation, reminders and no-show control. Fewer gaps, fewer no-shows.

  • Public booking page
  • Automatic confirmation and reminders
  • No-show control and blocks
Agenda
12 – 18 jan

Próximos 7d

18

Confirmados

15

No-show

2

Dom12
Seg13

09:00

Maria

Corte

14:00

João

Consulta

Ter14

10:30

Ana

Avaliação

Qua15

09:00

Bia

Retorno

16:00

Léo

Sessão

Qui16

15:00

Rui

Corte

Sex17

09:30

Sofia

Avaliação

13:00

Tom

Consulta

Sáb18

Documents and e-signature

Proposals and contracts signed without leaving the CRM.

Generate proposals and contracts with CRM data in merge fields, send for e-signature (Clicksign) and track every signer from sent to signed.

  • Merge fields pulling CRM data
  • E-signature with Clicksign
  • Per-signer status in real time
Proposta ComercialProposta Clicksign

Para {{cliente}}, apresentamos a proposta no valor de {{valor}}, com validade até {{data}}.

Assinatura digital

Assinaturas

MS

Maria Silva

Cliente

Assinado
JC

João Costa

Financeiro

Enviado
Aguardando assinaturas…

Merge fields do CRM

{{cliente}}{{valor}}{{data}}

Automations

Your business running itself, from trigger to action.

Build visual flows with no code: a trigger (deal won, ticket created) fires conditions and actions like create task, send WhatsApp or move the funnel. Runs around the clock.

  • Visual trigger, condition and action
  • No code, always on
  • Fires WhatsApp, tasks and funnel
Automação Ativaexecutando

Gatilho

Deal marcado como Ganho

Condição

Valor maior que R$ 10.000

Ação

Criar tarefa de onboarding

Ação

Enviar WhatsApp ao cliente

Everything at once

What's running right now.

Unlike a step-by-step pipeline, in Business many operations happen in parallel — all in one panel.

Operational activity

Last 15 minutes · live feed

ao vivo

  • Lead captured

    agora

    Bistro 18 via QR Code · assigned to João (SDR)

  • Deal closed

    2 min

    FitClub · $2.4k · 4-day cycle

  • Ticket replied

    4 min

    #142 high · AI-suggested reply · 2min

  • Meeting confirmed

    7 min

    Mariana O. tomorrow 10am · Calendar synced

  • Automation fired

    11 min

    23 leads got welcome + booking link

  • MRR updated

    15 min

    +$420 this month · 5 new customers

128 events today·Whole team sees and acts on the same history.

Who operates it

Who lives in Business every day.

Three different roles. Same platform. Never losing context of what the others do.

  • “I used to bounce between spreadsheet, CRM and WhatsApp. Now the AI Coach tells me which lead to call right now, and why.”

    RM

    Rafael M.

    AE · B2B SaaS

    Meu pipeline +18%
    Comissão

    R$ 8.420

    Mês atual · 4 fechados

    FitClubR$ 12kProposta
    NutrianaR$ 8kGanho
    Bistro 18R$ 24kQualif.

    Daily habit

    Opens the pipeline, executes the 3 AI-suggested actions, closes 1-2 deals per week without friction.

  • “Each ticket arrives with CRM context. AI suggests the reply. I review and send. We resolve in half the time.”

    JC

    Juliana C.

    Support Lead

    Atendimentos 2h14

    M. Silva

    Trocar plano

    J. Costa

    Reembolso

    F. Lima

    Como faturar?

    Resposta IA pronta

    Daily habit

    Clears the daily queue in 2h. Spends the rest spotting upsell opportunities that turn into commission.

  • “No more building dashboards in spreadsheets. MRR, SLA, conversion — it all shows up without me asking.”

    AS

    André S.

    Head of Operations

    Operações · live

    Contatos

    1.2k

    Conv.

    24%

    MRR

    R$45k

    Tickets

    8/h

    Daily habit

    Reviews ops KPIs in the morning. Tweaks automations on the spot if something is off-track.

Start free

Abstract Learning

Learn the workflow before applying it in the product

Guides and playbooks connect this page decision to execution inside AbstractOS.

AI sales

Prospecting, CRM, Copilot, proposal, follow-up, and sales metrics.

Open path

AI support

WhatsApp, social inbox, Help Desk, knowledge base, Copilot, and SLA.

Open path

Commercial automation

Rules, API, webhooks, reports, and permissions to scale sales.

Open path

Explore by module

Frequently asked questions

Everything you need to know.

The most common questions about AbstractOS, pricing and what comes included.

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